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Return & Exchange Policy

Cavour > Return & Exchange Policy

Return & Exchange Policy – Cavour

At Cavour, your satisfaction is our priority. If your fragrance isn’t the perfect match, we offer a smooth and transparent return & exchange process under Pakistani consumer protection guidelines.

Return & Exchange Eligibility

You may submit a return or exchange request within 5 days of receiving your order.

Product Usage Condition

To remain eligible for exchange, the perfume must not exceed 2–3 sprays of use.

Processing Time

Approved requests are processed within 5–7 business days after inspection.

Delivery & Shipping Charges

✔ Shipping charges are non-refundable

✔ Return shipping is paid by the customer

Satisfaction Guarantee

We gladly accept exchanges for fragrances that do not meet your expectations. Your experience matters.

Damaged, Defective, or Incorrect Products

You are eligible for a refund or exchange if the product is:

  • ✔ Damaged
  • ✔ Defective
  • ✔ Stained
  • ✔ Incomplete
  • ✔ Incorrect

The item must be unused and in original sealed packaging.

How to Apply

Email the following details to info@cavour.com:

  • ✔ Order Number
  • ✔ Product Name
  • ✔ Reason for Return or Exchange

Customer Support

Email: info@cavour.com WhatsApp: +92 336 xxxxxxx

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